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TELETEXT FAQ

Here are a few answers to some of the questions we're asked frequently as a result of this site. There's also a whole load of stuff which I'm not asked but have stuck in here anyway.

CONTENTS

Contact Details 

Ceefax BBC Digital Text Teletext Ltd. Intelfax
ceefax@bbc.co.uk digital.text@bbc.co.uk editor@teletext.co.uk intelfax@intelfax.co.uk

General enquiries: vlc@bbc.co.uk

Teletext Ltd
Building 10, Chiswick Park
566 Chiswick High Road
London
W4 5TS
England
Tel: +44 (0)870 731 3000
Intelfax
Lincoln House (5th Floor)
75 Westminster Bridge Rd
London SE1 7HS
England
Tel: +44 (0)20 7928 2727
Fax: +44 (0)20 7928 1836
  BBC Digital Text
PO Box 2803
London WC2B 4QB
England
Fax: +44 (0)20 7557 3000

So what is teletext? 

Teletext consists of pages of information, such as news and sport, which are viewed on a television set capable of viewing these pages. Its roots lie in the 70s, when the BBC and Oracle started the first test services. The actual teletext pages are broadcast in a hidden part of the television signal (the Vertical Blanking Interval), and decoded by the television. Teletext pages are accessed by a 3-figure number; on most channels, the front page is on page 100.

As well as news and sport, teletext contains financial information, such as the latest share prices, recipes, entertainment listings, holiday adverts, cinema, music and TV reviews, back-up information for certain TV programmes, and themed magazines, e.g. for kids. Teletext also broadcasts subtitles (better known in the United States as 'closed captions') on certain programmes, and news flashes which are overlaid on top of the TV picture.

[Ceefax screenshot] [Ceefax screenshot]
Pre-launch test-page of Ceefax from October 1975 Front page of Ceefax from March 1999

Intelfax are the company commissioned to provide 4-Tel and most ITV ancillary services, as well as the services on many other channels. Data Design are another teletext provider, whose services include MTV-Text. Ceefax is a product of BBC News and Current Affairs. I'm not sure who operates SkyText and the main and ancillary 5 Text services.

Where can I get teletext? 

You need

"But nobody reads teletext, it looks crap" some might say 

True, it does look crap. The thing is, most people don't care - but the majority of people just don't notice its limitations. The computer press often likes to bash teletext, branding it defunct because of its looks. This is in spite of the fact that over 22 million people look at teletext every week (ITC), that it needs no technical expertise, and that it's free of subscription and phone charges.

 

The blocky graphics have been addressed. 'HighText' - teletext level 2.5 - provides more colours and simple, but smoother, graphics. In the UK, TV manufacturers and teletext providers have both ignored it in a chicken-and-egg scenario. Not only that, but if teletext providers used all the extra features, it'd slow the service down. And now that digital TV has launched in the UK, it looks unlikely that the providers will invest anything into updating the analogue teletext services.

If your TV is newish, it may support HighText - Arte, ARD, ZDF or 3sat (on Astra 1.. and others?) have enhanced some of their pages.

Why is teletext so slow? Why can't I just flick through the pages? 

When you key in a page number to look at, the broadcaster would have to know what page you've just requested so that they can broadcast it. Of course, they don't know this - there's no way of feeding your page number back to the broadcaster (although this is possible with cable). So the solution is to broadcast all the pages, rotating them around (a data carousel). Once you have keyed in a number, your TV sits around, waiting for the page to be broadcast so it can show it to you. This is why the services on channels which broadcast many pages are slower.

Whether you can flick through the pages or not depends on how much memory your TV has, and how many pages have actually been broadcast since you tuned in. When viewing teletext on a computer, it is common for the software to cache many more pages than possible on a television. As a result, after have tuned to a channel for half a minute or so, it is possible to flick through the majority of pages.

What is the future of teletext? 

Digital television has 'digital teletext'. Despite the name, the only thing common to 'analogue' teletext is the fact that the viewer looks at information on the TV screen. The methods used to broadcast and decode it, as well as the way it looks, are much removed.

Some channels on SkyDigital, the UK's digital satellite operator, carry analogue teletext despite the promise of digital teletext. Sky's own-brand channels carry an expanded version of SkyText, although it directs viewers to the Sky Electronic Programme Guide instead of carrying TV listings.

Channels on the UK's digital terrestrial channels don't carry analogue teletext. This was due to a decision by The Digital Television Group (DTG), who decided that such things were unnecessary. In the long term, this is probably true.

Teletext Ltd. will be provides a service on channel 9 of digital terrestrial television with the BBC Text on channel 10.

To complicate things for the providers of digital teletext, the systems opted for by Sky and DTG are different. Whilst DTG decided to use MHEG-5, which is an ISO standard, Sky decided on OpenTV. OpenTV is a proprietary 'solution for digital interactive receivers'. Teletext has a demo of Digital Teletext on their web site; the BBC also has some information on their digital site and in a paper (in PDF format).

How are the images on your site saved? 

 'I'm writing some software to do with teletext, where can I get more specific information?' 

Robin O'Leary goes into some detail with his Teletext Transmission Details. Philips have many teletext-related PDFs on their site. You could also check the links page to see if there's anything else there.

 Teletext Chat 

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For discussion about all aspects of teletext, from content right through  to complex technical matters.
If you have a question, this is the place to ask it...

The Teletext Museum is a collaboration withThe TV Room


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